How do I book a cleaning?

You can book directly through our website by selecting your service and submitting a request. A deposit may be required to secure your spot.

Do you require a deposit?

Yes. Deposits secure your appointment and go toward your final balance.

How is pricing determined?

All pricing is based on home size, condition, and scope of work. Starting prices are listed for transparency.

What’s not included in standard services?

Laundry, heavy decluttering, wall washing, interior windows, and deep organization are not included unless discussed in advance.

Are Individual Room Resets add-ons?

No. Individual Room Resets are standalone services and do not require booking a full-home reset.

Do I need to be home during the service?

No, as long as safe access is provided.

Do I need to provide supplies?

We bring our own products. Clients must provide:

• Broom & dustpan

• Mop & bucket

• Working vacuum (for carpet/rugs)

What about pets?

Please notify us in advance. Pets must be secured during service.

What is your cancellation or rescheduling policy?

At least 24 hours’ notice is required. Late cancellations may forfeit the deposit.

What happens if we can’t access the home?

If access isn’t provided within 20 minutes of the scheduled time, the appointment may be canceled.

What areas do you service?

Queens & NYC. A small travel fee may apply outside core areas.

Do you offer closet organization?

Yes — closet organization is available by inquiry only and requires a consultation.

Do you take before/after photos?

Yes, for documentation and marketing only. No identifying personal items are shown. If you would not like photos taken please let us know.